Par SheetPrivacy Policy

Terms of Service

Last updated: September 30, 2026

From everyone at Par Sheet, thank you for using our product! We build it to help you run your kitchen. Because we don’t know every one of our customers personally, we have to put in place some Terms of Service to help keep the ship afloat.

When we say “Company”, “we”, “our”, or “us” in this document, we are referring to Par Sheet.

When we say “Services”, we mean our websites and the Par Sheet application, whether delivered within a web browser, mobile browser, or another format.

When we say “You” or “your”, we are referring to the people or organizations that own an account with Par Sheet. Each restaurant workspace has one owner, who may invite managers and staff (“Users”). If you accept these Terms on behalf of a business, you confirm that you are authorized to bind that business.

We may update these Terms of Service ("Terms") in the future. Whenever we make a significant change to our policies, we will refresh the date at the top of this page and email account owners at least 30 days before the change takes effect.

When you use our Services, now or in the future, you are agreeing to the latest Terms. There may be times where we do not exercise or enforce a right or provision of the Terms; however, that does not mean we are waiving that right or provision. These Terms do contain a limitation of our liability. They also require that disputes be resolved by binding individual arbitration and waive class actions and jury trials, unless you opt out; see Dispute Resolution.

If you violate any of the Terms, we may terminate your account. That’s a broad statement and it means you need to place a lot of trust in us. We do our best to deserve that trust by being open about how we work and keeping an open door to your feedback at support@parsheet.app.

Account Terms

  1. You are responsible for maintaining the security of your account and password and for ensuring that any of your users do the same. The Company cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
  2. You may not use the Services for any purpose outlined in the Use Restrictions section below, and you may not permit any of your users to do so, either.
  3. You are responsible for all content posted to and activity that occurs under your account, including content posted by and activity of any users in your account.
  4. You must be a human. Accounts registered by “bots” or other automated methods are not permitted.
  5. You must be at least 18 years old. The Services are intended for use by businesses.
  6. The owner of a restaurant workspace manages billing, roles, and settings, and may invite managers and staff. The owner is responsible for who is invited and for removing access for anyone who should no longer have it. One person may own up to two restaurant workspaces.

Payment, Refunds, and Plan Changes

  1. Par Sheet may offer a free trial for a restaurant’s first subscription. A payment card is required to start it, and we explain the length of trial and the prices that follow when you sign up. After the trial period, you need to pay in advance to keep using the Service. If you do not pay, we will freeze your account and it will be read-only until you make payment.
  2. Your subscription renews automatically each month until you cancel. Before you add a card, we show you what you will be charged and when, and ask for your separate consent to automatic renewal. By giving it, you authorize us, through Stripe, to charge your card on that schedule. Unless you cancel before a free trial ends, you will be charged when it ends. We keep a record of your consent, and we email the account owner before a free trial ends, before any price increase takes effect, and once a year before the anniversary of the subscription.
  3. Free trials and introductory prices apply only to a restaurant’s first subscription.
  4. Payments are processed by Stripe, which acts as the reseller and merchant of record for Par Sheet subscriptions. Stripe’s own terms also apply to your purchase.
  5. All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities. Where required, Stripe, as merchant of record, will collect those taxes on behalf of the taxing authority and remit those taxes to taxing authorities. Otherwise, you are responsible for payment of all taxes, levies, or duties.
  6. We process refunds according to the Fair Refund section below.

Cancellation and Termination

  1. You are solely responsible for properly canceling your account. We provide a simple no-questions-asked cancellation link: the owner can cancel in More › Account with the Cancel subscription button. An email or phone request to cancel your account is not automatically considered cancellation. If you need help canceling your account, you can always contact our Support team at support@parsheet.app.
  2. If you cancel, you will not be charged again, and your workspace stays readable until the end of the period you have paid for (or the end of your free trial). After that it becomes read-only: you can still sign in and export your content. If the owner asks us to delete the workspace, all of your content will be permanently deleted from active systems and logs within 30 days, and from our backups within a further 7 days. We cannot recover this information once it has been permanently deleted. Owners and managers can export all data at any time from More › Account.
  3. If you cancel the Service before the end of your current paid up month, you will not be charged again. We do not automatically prorate unused time in the last billing cycle. See the Fair Refund section below for more details.
  4. We have the right to suspend or terminate your account and refuse any and all current or future use of our Services for any reason at any time. Suspension means you and any other users on your account will not be able to access the account or any content in the account. Termination will furthermore result in the deletion of your account or your access to your account, and the forfeiture and relinquishment of all content in your account. We also reserve the right to refuse the use of the Services to anyone for any reason at any time. There are some things we staunchly stand against and this clause is how we exercise that stance. For more details, see the Use Restrictions section below.
  5. Verbal, physical, written or other abuse (including threats of abuse or retribution) of a Company employee or officer will result in immediate account termination.

Fair Refund

Bad refund policies are infuriating. We never want our customers to feel that way, so our refund policy is simple: If you’re ever unhappy with Par Sheet for any reason, just contact our support team at support@parsheet.app and we'll take care of you. For example:

At the end of the day, nearly everything on the edges comes down to a case-by-case basis. Send us a note, tell us what's up, and we'll work with you to make sure you’re happy.

Modifications to the Service and Prices

  1. Sometimes it becomes technically impossible to continue a feature or we redesign a part of our Services because we think it could be better. We reserve the right at any time to modify or discontinue, temporarily or permanently, any part of our Services with or without notice. If we remove a feature you pay for, we will give the owner at least 30 days’ notice.
  2. Sometimes we change the pricing structure for our products. When we do that, we tend to exempt existing customers from those changes. However, we may choose to change the prices for existing customers. If we do so, we will give at least 30 days notice and will notify you via the email address on record. We may also post a notice about changes on our websites or the affected Services themselves.

Uptime, Security, and Privacy

  1. Your use of the Services is at your sole risk. We provide these Services on an “as is” and “as available” basis. We do not offer service-level agreements for our Services but do take uptime of our applications seriously.
  2. We reserve the right to temporarily disable your account if your usage significantly exceeds the average usage of other customers of the Services. Of course, we’ll reach out to the account owner before taking any action except in rare cases where the level of use may negatively impact the performance of the Service for other customers. Each restaurant may make up to 60 requests to the AI features per day.
  3. We take many measures to protect and secure your data through backups, redundancies, and encryption. We enforce encryption for data transmission from the public Internet.
  4. When you use our Services, you entrust us with your data. We take that trust to heart. You agree that Par Sheet may process your data as described in our Privacy Policy and for no other purpose. We as humans can access your data for the following reasons:
    • To help you with support requests you make. We’ll ask for express consent before accessing your account.
    • On the rare occasions when an error occurs that stops an automated process partway through. We get automated alerts when such errors occur. When we can fix the issue and restart automated processing without looking at any personal data, we do. In rare cases, we have to look at a minimum amount of personal data to fix the issue. In these rare cases, we aim to fix the root cause to prevent the errors from recurring.
    • To safeguard Par Sheet. We’ll look at logs and metadata as part of our work to ensure the security of your data and the Services as a whole. If necessary, we may also access accounts as part of an abuse report investigation.
    • To the extent required by applicable law. As a US company with all data infrastructure located in the US, we only preserve or share customer data if compelled by a US government authority with a legally binding order or proper request under the Stored Communications Act, or in limited circumstances in the event of an emergency request. If a non-US authority approaches Par Sheet for assistance, our default stance is to refuse unless the order has been approved by the US government, which compels us to comply through procedures outlined in an established mutual legal assistance treaty or agreement mechanism. If Par Sheet is audited by a tax authority, we only share the bare minimum billing information needed to complete the audit.
  5. We use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Services. You can see a list of all subprocessors who handle personal data in our Privacy Policy.
  6. Under the California Consumer Privacy Act (“CCPA”), Par Sheet is a “service provider”, not a “business” or “third party”, with respect to your use of the Services. That means we process any data you share with us only for the purpose you signed up for and as described in these Terms, the Privacy Policy, and other policies. We do not retain, use, disclose, or sell any of that information for any other commercial purposes unless we have your explicit permission. And on the flip-side, you agree to comply with your requirements under the CCPA and not use Par Sheet’s Services in a way that violates the regulations.

Copyright and Content Ownership

  1. All content posted on the Services must comply with U.S. copyright law.
  2. You give us a limited license to use the content posted by you and your users in order to provide the Services to you, but we claim no ownership rights over those materials. All materials you submit to the Services remain yours.
  3. We do not pre-screen content, but we reserve the right (but not the obligation) in our sole discretion to refuse or remove any content that is available via the Service.
  4. The Company or its licensors own all right, title, and interest in and to the Services, including all intellectual property rights therein, and you obtain no ownership rights in the Services as a result of your use. You may not duplicate, copy, or reuse any portion of the HTML, CSS, JavaScript, or visual design elements without express written permission from the Company. You must request permission to use the Company’s logos or any Service logos for promotional purposes. Please email us at support@parsheet.app with requests to use logos. We reserve the right to rescind any permissions if you violate these Terms.
  5. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Services, use of the Services, or access to the Services without the express written permission of the Company.
  6. If you send us feedback or suggestions, we may use them without any obligation to you.

Features and Bugs

We design our Services with care, based on our own experience and the experiences of customers who share their time and feedback. However, there is no such thing as a service that pleases everybody. We make no guarantees that our Services will meet your specific requirements or expectations.

We also test all of our features extensively before shipping them. As with any software, our Services inevitably have some bugs. We track the bugs reported to us and work through priority ones, especially any related to security or privacy. Not all reported bugs will get fixed and we don’t guarantee completely error-free Services.

Food Safety and AI Features

  1. Par Sheet is an inventory and planning tool. It is not food-safety, health, legal, or regulatory advice.
  2. Shelf lives and use-by dates in the Services come from the USDA FoodKeeper guidance, from dates you enter, or from AI estimates. They are general guidance, not a guarantee that any item is safe, and they can be wrong for your products, storage, or conditions.
  3. AI features (reading invoice photos, estimating shelf lives and portions, suggesting specials) use Anthropic’s Claude models. AI output can be wrong or incomplete; check it before you rely on it.
  4. Reminders, temperature logs, and emails are conveniences. A missed or late reminder does not change your obligations.
  5. You and your restaurant remain solely responsible for food safety, including inspecting food, following your HACCP plan and the food code and health department rules where you operate, keeping any records they require, and deciding what to serve or discard.

Use Restrictions

When you use Par Sheet, you acknowledge that you may not:

Accounts found to be in violation of any of the above are subject to cancellation without prior notice. Violations can be reported by emailing support@parsheet.app.

Liability

We mention liability throughout these Terms but to put it all in one section:

You expressly understand and agree that the Company shall not be liable, in law or in equity, to you or to any third party for any direct, indirect, incidental, lost profits, special, consequential, punitive or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data, spoiled or discarded food, or other intangible losses (even if the Company has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Services; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Services; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to these Terms or the Services, whether as a breach of contract, tort (including negligence whether active or passive), or any other theory of liability.

If, despite the above, the Company is found liable, its total liability for all claims relating to these Terms or the Services is limited to the lesser of (a) the fees you paid for the Services in the three (3) months before the event giving rise to the claim, or (b) one hundred US dollars (US $100.00).

In other words: choosing to use our Services does mean you are making a bet on us. If the bet does not work out, that’s on you, not us. We do our darnedest to be as safe a bet as possible through careful management of the business; investments in security and infrastructure; and in general giving a damn. If you choose to use our Services, thank you for betting on us.

Dispute Resolution

Please read this section carefully. It requires disputes to be decided by an arbitrator instead of a judge or jury, and it prevents you from bringing or joining a class action.

  1. Talk to us first. Before starting arbitration, send a written description of the dispute to legal@parsheet.app. We will try in good faith to resolve it within 60 days.
  2. Binding individual arbitration. Any dispute arising out of or relating to these Terms or the Services that is not resolved informally will be decided by binding arbitration before a single arbitrator, administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, or its Consumer Arbitration Rules if they apply. Hearings may be held by video or phone, or in California. Fees are paid as those rules provide. The arbitrator’s decision is final, and judgment on it may be entered in any court with jurisdiction.
  3. Exceptions. Either party may bring an individual claim in small claims court, or ask a court to stop infringement or misuse of intellectual property or unauthorized access to the Services.
  4. No class actions or jury trials. You and the Company may bring claims against each other only individually, not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not combine the claims of different customers. You and the Company waive any right to a jury trial.
  5. If a court decides the class action waiver cannot be enforced for a particular claim, that claim alone goes to court, and it may not be arbitrated.
  6. Opting out. You may opt out of this section by emailing legal@parsheet.app within 30 days after you first agree to these Terms, with your name, your restaurant’s name, and a statement that you opt out of arbitration.
  7. A change to this section does not apply to a dispute either party had already given notice of. You may reject a change to this section by emailing legal@parsheet.app within 30 days after it takes effect.
  8. These Terms are governed by the laws of the State of California, USA, and the Federal Arbitration Act governs this section. Any claim that is not arbitrated goes to the state or federal courts located in California.
  9. Neither party is responsible for a delay or failure caused by events beyond its reasonable control, such as natural disasters or outages of the services Par Sheet relies on. This does not excuse paying fees.

If you have a question about any of these Terms, please contact our Support team at support@parsheet.app.

Adapted from the Basecamp open-source policies / CC BY 4.0.